Management of Victoria Hospital has launched a formal investigation into reports that a woman was beaten by four of its security guards during an altercation on June 7, 2012.
St. Lucia News Online reported on the matter via its Facebook page that same day but was unable to confirm the incident with authorities.
In a press release today, Friday, June 21, 2013, the Ministry of Health, Wellness, Human Services and Gender Relations said it was aware of the alleged incident and that management of the hospital had engaged the services of an independent investigator to “reveal any deficiencies in handling of the specific case, as well as to provide long-term recommendations”.
A retired senior police officer “with adept safety and security knowledge and ample experience” has been entrusted with the inquiry.
The woman in question reportedly had a child on a hospital ward. It was alleged that she was kicked in the head and her bra strap was ripped during the incident. The entire issue was said to have stemmed from a heated exchange of words between her and the security guards at the hospital.
“The Ministry of Health, Wellness, Human Services and Gender Relations with deep regret, noted the media report by a young lady, expressing disappointment at the manner in which security and safety officers attached to the Victoria Hospital, managed an altercation with her on Friday, 7th June, 2013, at approximately 9:05 a.m.,” the release said.
“The ministry acknowledges that while no official report has been made to the Royal Saint Lucia Police Force or to the management of the Victoria Hospital, such circumstances ought to be probed to identify areas for service delivery improvements in customer relations, safety and security,” it further stated.
The ministry said it “understands the inherent public interest in issues of this nature and commits to making the final report available to the public upon completion”.