The National Utilities Regulatory Commission (NURC) announces new website launch

By NURC

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(PRESS RELEASE) – Water, Wastewater and Electricity regulator, the National Utilities Regulatory Commission (NURC) has today announced the launch of its new interactive website: www.nurc.org.lc.

The newly designed website features a streamlined and simplified design, enhanced functionality and enriched content areas. The new website will be launched on Friday February 9, 2018.

The launch of this new online platform, which offers quick and easy access to essential information about the services offered by the NURC, is part of the organization’s ongoing efforts to enhance the quality and availability of information to the public. It also serves as a channel to encourage and facilitate public participation in the regulatory decision-making process. The site has been optimized to ensure that visitors are provided with a “user-friendly” experience across all digital devices, including desktop and mobile.

The website’s design places key emphasis on its layout, content, ease of navigation and presentation. The site provides users with accessibility to Public Consultation documents, Policy documents, Licensing Guidelines as well as the ability to lodge and track complaints online. In addition to providing information, the site also serves as a repository and is a helpful tool.

About the NURC:

National Utilities Regulatory Commission (NURC) is a multi-sector independent regulator established pursuant to the National Utilities Regulatory Commission Act of No.3 of 2016, to regulate utility supply services including, water, sewerage and electricity in Saint Lucia. The NURC, is also responsible for (among other things):

– Ensuring the economic regulation of utility supply services,

– Establishing, approving, monitoring and reviewing tariff schemes and tariffs,

– Monitoring and ensuring compliance with standards,

– promoting the economic regulation of utility supply services,

– Ensuring the protection of the interest of consumers in relation to the provisions of the utility supply service,

– Promoting competition and monitoring anti-competitive practices in the utility supply service, and

– Reporting to and advising the minister with responsibility for public utilities on the economic, financial, legal, technical, environmental and social aspects of the utility supply services sector.

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