Over 200 workers employed with Smugglers Cove Resort & Spa are back on the job.
The hotel workers, who reported for the day shift on November 28, 2012, failed to commence duties until the bargaining agent, the National Workers Union (NWU), engaged management on a number of outstanding issues.
Ralph Taylor, principal owner of the hotel, was unable to come to Saint Lucia at the workers’ request.
However, President General of the National Workers Union, Tyrone Maynard, and Secretary General George Goddard, had to use the conference call mechanism to engage Taylor.
The parties then agreed to effect a five percent general wage increase across the board as an interim measure, which facilitated the commencement of work by all workers.
The company and the NWU will meet at subsequent meetings, to be mutually arranged, to discuss the operations of the hotel, reduced operational cost, and incentives to be given to workers in years two and three.
A service charge committee will be established, comprising representatives of the union and management, to oversee weekly levels of hotel occupancy and revisit the points and value system and overall distribution.
Smugglers Bay Resort & Spa and the NWU will also work towards the establishment of an industrial agreement.
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