PRESS RELEASE – The Civil Status Registry has earned some high praise from Prime Minister Hon. Dr. Kenny D. Anthony.
According to the Prime Minister, “There has been a marked improvement in the service and output at the Registry of Civil Status, since the legislative changes introduced by the Parliament of Saint Lucia in April 2014. The amendments to the Civil Status Act, the Civil Code Act and the Code of Civil Procedure Amendment Act, conferred greater discretion to Adjudicators, to resolve errors on civil status records.”
Reports from the Registry indicate that between March and July 2014, a total of 2,096 rectifications have been done. In some instances, rectifications were outstanding for more than four years and the applicants had given up the hope that their certificates would be rectified. Of the 2,096, a significant number of these certificates were processed and collected on the same day. The volume of applications for rectifications continue to be high and so too has been the application for vital records.
Prime Minister Hon. Dr. Kenny D. Anthony says he is very pleased that the changes have borne fruit. While there may be some lingering issues, the Prime Minister says he is satisfied with the output and the significant reduction in the waiting period for the collection of certificates.
Dr. Anthony said, “Many citizens felt almost helpless when errors were found on their certificates. Significant effort has gone into restructuring the Registry. We have changed locations to make all of the services available in the same building, we have employed more individuals to receive and process applications and we have made the legislative changes to deal with the current realties.
“I am pleased that these investments have led to an improvement in the service provided at the Registry. I am particularly pleased that Registry is now equipped to receive, process and deliver certain categories of certificates on the same day. The collection rate indicates that when citizens go to apply for vital records, it is because they need it. In most cases, it is needed to apply for new passports. I wish to commend the staff of the Civil Status Registry for a job well done.”
The applications and collections units of the Civil Status Registry begin to serve the public from 7:30 am as opposed to 8:00 am daily, in an effort to receive and deliver as many applications as possible.