NWSC helping customers to know their rights

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NWSC helping customers to know their rights

The National Water and Sewage Commission has embarked on a campaign to inform the St. Lucian public about their rights as consumers.

The body regulates the operations of the water sector, which includes WASCO.

Executive Director Kelly Joseph says the Commission is currently seeking to sensitize the public on their rights, in accordance with the Water and Sewage Act of 2005.

Joseph says the commission will only attend to matters which have not been resolved by WASCO’s customer service department. He says five commissioners are involved in the process and they have a proven record of accomplishment and a success rate in attending to a number of complaints.

The head of the regulatory body is encouraging the public who may have a grievance to seek the intervention of the National Water and Sewage Commission. Their offices are located upstairs the St. Lucia Development Bank Building, on Bridge Street Castries.

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