Non-compliance a problem – customs comptroller

10
Non-compliance a problem – customs comptroller
Customs comptroller Andy Fernelon
Customs comptroller Andy Fernelon

While reporting a “so far, so good” situation at the Customs and Excise Department, Comptroller Andy Fernelon is lamenting the level of non-compliance from some individuals who conduct business with his department.

Fernelon officially took up the post of comptroller earlier this year after acting in that role for months. Speaking to Saint Lucia News Online (SNO) in March, he said that a number of key positions in the organisation had been vacant and were due to be filled in the coming weeks.

He confirmed on July 31 that all of these posts are now filled and have been so since June month end.

In the brief interview, Fernelon said his division has been faced with many challenges regarding compliance from the public.

Non-compliance refers to matters like false declarations, false invoicing and fraudulent evasion of duties and taxes on goods.

“Unfortunately, the level of compliance is not the best. So we have a lot of challenges in making some people comply. We’ve implemented programs that would benefit the importing public but like I said unfortunately we do not have the level of compliance that we think we should be at right now,” he said.

Fernelon stated that under-valuation is a major concern.

“We’ve intercepted a number of situations especially under-valuation and we’re really trying our best to encourage people to comply … I must tell you it is very challenging,” he said.

But despite these hiccups, Fernelon said his department remains committed to its goal of improving operations in order to see enhancements in the way business is conducted in St. Lucia.

“That’s what we really want,” he said, while noting that the department has worked with both manufacturers and the Chamber of Commerce in making improvements geared at that goal.

He said a core objective is to enhance the processes involved in getting goods from the ports to the shelves.

(0)(0)

No posts to display

10 COMMENTS

  1. MR. Comptroller examine the horns within your department.Take a good look at some who like to work private containers.Take a drive after dark at vigie beach and pigeon point and see what happens there with some of your men and questionable characters.Am i the only one with eyes???

    (0)(0)

  2. My problem with customs is that everyone is not treated the same. The officers have their friends and family and they are able to scheme the system. They make up the loss by squeezing the poor man and charging him the maximum duty. Things are rough in Saint Lucia. If I am unemployed and my family overseas is taking their hard earned money to help me and my kids and send us stuff. Why are we being punished? Do they prefer if we go out and rob and steal? Then people complain about crime. If I don't have a job how can I pay the duties. The problem is govt have no money and thats where the bulk of the revenue comes from tariffs and duties on imports.

    (0)(0)

  3. first off to mr.ignorant/epps customs dont put the rates of duties on items, that comes from brussels, and can only be changed by they "boss" not the comptroller but the prime minister.. so officers only apply the rates given to them in the tariff: they cant make amendments.. so if you find you're payin too much ,apply to cabinet for a concession...and stop blaming officers for doing a good job for they salary...Mr.ignorant/Epps

    (0)(0)

  4. Mr Fernelon knows very well what happens at customs and it is because of the perks and incentives the officers get that's why they trying to pluck the eyes of the poor. What is wrong in purchasing a $3000.00 item on sale for $500.00 and be charged on the $500.00. This is the priced paid for the item whether or not it's original value is $3000.00.
    The other thing is the officer have their friends that get taps on the shoulder for getting a envelop on the side. there business people here that request particular officers on their clearing containers. likewise other goods that are imported calls are made to them to let them know that the goods are on island. Mr Fernelon clean up your house.....

    (0)(0)

  5. Non-compliance he says... these idiots sole agenda is to seize your goods "after" you've paid your duties in full... and then with a combination of frustration and incompetence they extort the weak-willed into paying BS trumped up fines so that these incompetent assholes can then be paid large sums of un-taxed moiety/rewards e.g but not limited to up to 30k EC. N.B only the valuations officers get such sums and in the last couple months have "each" gotten paid in excess of 70k tax free! Non-compliance or extortion of the St.Lucian public you decide.

    (0)(0)

  6. Customs a bunch of thieves, duties so high on items its almost not worth it to order, try to make you buy the inferior good they have here which have been grossly overpriced, went to the post office to clear a box I received from a family member and the customs officer tried to take my jar of peanut butter in exchange for me not payin...smfh....

    (0)(0)

  7. The problem in every department is that Peter pays for Paul. Some pay and some who know someone don't. Everyone should pay.

    (0)(0)

  8. Few take pleasure in paying taxes; the wealthy more so. We WOULD love to pay taxes knowing finances are NOT squandered. Show accountability and we'd gladly pay up.

    (0)(0)

Comments are closed.