Please note that due to a service outage last weekend, a number of LIME TV customers (silver set top box) have either had their channels mixed up, lost channels, or lost sound on some channels.
In order to restore service, LIME TV Customers will need to perform a factory reset and then rescan their boxes.
The parameters for scanning the set top box are as follow:
Start frequency: 099000
End frequency: 747000
Please be guided accordingly.
Note too that this is a good opportunity to get customers to switch to Flow Digital TV, which offers more channels, better quality, and greater flexibility.
New Flow Digital TV customers get the opportunity to enjoy the full suite of programming, including HBO / MAX, Fox Premium, Flow Sports Pack, Entertainment Zone, Family Time, Fans Central and In The Know for free.
With a wider selection channels, including a number of high-definition options, and the opportunity to customise content and bundle with broadband to realise cost savings, the time is now for our customers to get on Flow TV!