Government to implement public sector modernisation

Government to implement public sector modernisation

Technology has advanced the world in ways unimaginable. And as the world moves to keep up with technology, so must Saint Lucia.

It is against this back drop that government is implementing public sector modernisation.

Already, a Public Sector Modernisation Unit is in place, undertaking a study of how to coordinate a modernisation agenda. In this fiscal year, there are definitely going to be some noticeable changes as government phases in its modernisation regime.

Prime Minister Dr. Kenny Anthony announced in the House of Parliament four specific projects which will come on stream.

“During this financial year, government through the Unit will be implementing a number of innovative initiatives namely, the development of a government web portal, the development of an Integrated Citizen Contact Centre, an electronic document and management system and a fleet monitoring and tracking system of government vehicles,” the prime minister said.

Updating government’s web presence is in keeping with the demand for quality and interactive online services. The new government web portal will enhance the ease of doing business and getting relevant and up-to-date information on all government departments and agencies.

The Integrated Citizen Contact Centre will allow for simpler, swifter and more reliable access to government operations including emergency services.

Government’s documents are going digital for improvement in the efficiency of information sharing, search ability and retention.

As a means to avoid wastage, government has also decided to implement a fleet monitoring system.

The prime minister said: “During the financial year, government will develop and implement an electronic system based on prioritisation of vehicles to be monitored across all ministries. This system will allow us to know the location of public service vehicles at any point in time and therefore deal, decisively, with the abuse of government vehicles. This is also expected to improve service delivery, particularly with respect to law enforcement and emergency response operations.”

Prime Minister Anthony noted that no amount of modernisation can be effective unless Saint Lucia’s laws, and social rules and conventions are re-examined to support the proposed measures.

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