Disgrace from the police sector (letter to the editor)

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Disgrace from the police sector (letter to the editor)


Dear Editor:
I am writing to you in total disgust.

Yesterday, Sunday, September 7, I stood in my backyard and noticed something unusual. I took a second look and noticed that a boat, yacht or such was sinking and persons were jumping off the boat. I picked up my cellphone and opted to contact the police, seeing that I did not know how to contact port police directly.

The first time I called no one picked up. I called a second time and someone picked up. I said hello and started to state where I lived and what I was seeing. Before I could explain further, the lady on the other end of the line was already conversing with someone in the office, having said nothing to me. At that point the call dropped, or to my understanding the person on the line dropped the call.

I called several times after that but there was no answer. I called again, this time all I heard was a quick “jus now I deh taking a report”. I waited, hearing everything that was going on in the background. The call dropped again after a while or to my understanding the person on the line dropped the call. I was frustrated at that point, but the boat was sinking so I opted to call yet AGAIN and AGAIN and AGAIN!

I finally got an answer. Before I could say “hello, good afternoon” I was greeted to a “you doe hear I tell you hold on? I tell you I taking a report!”

To anyone, who would not say what was on their mind at that point, I would give them an award for patience. I told the lady on the line: “What you just did was very unprofessional!” She started to rant about how she asked me to hold on. I told her that she never did such. She insisted she did. I then told her, “I heard you say something, I don’t know who you were speaking to”. I also told her that was the reason why persons say what they say about the police sector in Saint Lucia because of people like you.

She ranted and ranted and ranted. When I could finally say something, I simply told her that the boat was done sinking and goodbye. I was well aware at that point that the persons were safe and two speed boats had come to get them on board, and to hurl the sinking boat to wherever they would take it.

I am simply writing this to say that I have heard about all of the disgrace of the police sector, but on Sunday I witnessed it first-hand! I would just like to make persons aware of the kind of treatment that I got. I sat and wondered what would happen if these two speed boats hadn’t arrived when they did. Also the conversation on the other line was about someone wanting to leave and go with a horse that the police apparently took to themselves.

Not once did the lady take time to hear that it was not a horse. but actually persons in a sinking boat. DISGRACE!!

Concerned resident

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35 COMMENTS

  1. This is typical behaviour from our police force...it is true the officer is an individual and does not represent the force...but she is not the only one who behaves like this ...this is day to day attitude with alot of our officers...I am a law abiding citizen have never had and problems with the law or otherwise but from the time I've know myself having to seek help from the police...it has ALWAYS turned out to be NO HELP AT ALL in the end...i called when i was a little girl several times because my dad was beating on my mom...they never show...we've called and gotten the "that's man and woman buisness" response...i've called to report a shooting/murder and gotten hung up on...i've gotten the "gasa somebody call for that already"...i've gotten laughed at when my 9year old neighbour was beaten up by an older man in our neighbourhood...they said to me "so if we ere do nothing, what you going to do about it, if you feel you bad go uh ha ha"...I have gotten laughed at when i reported burgulary,simply because the person was a family member...when it comes to the police...I have NEVER received help from them...NEVER...and I doubt I ever will...I don't trust our officers with my life or that of my family...they are unreliable and need training...I pray nothing EVER happens to me here where the police need to intervine...What's sad is that there are a few good ones who never get their recognition and are associated to be bad by default...when I personally encounter one, I'll be glad to sing their praises...till then...Me and St.Luca Police...hmmm...nah mix!

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  2. Listen, as far as I'm concerned, you can be calling the castries police station to report an emergency in soufriere, it is the DUTY of the receiving officers to direct your call to the relevant authorities/location/division. We accept too much mediocrity in this country and wonder why things never improve.

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  3. Lady u r so right. Am sure this treatment came from the police controle room. Those so call officers in there r so unprofessional its not funny. They even treat other cops this way. Bloody shame.

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  4. Some if these female police officers are very unprofessional so I'm not surprised. Time they do a clean sweep of those females who tarnish the reputation of other hard working cops.

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  5. If you called the police like you said...which department did you call?the only department with access to water is the marine unit....i am not surprised sometimes the bashing the police get because most times police are called on for everything and i am not exaggerating.....but its our culture and thinking....i am sure if you called the emergency number which is 999 the marine unit would of been contacted....

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    • Straightforward,

      Yes, should have called the Marine Unit or whichever one, but that still doesn't excuse the behaviour of that ONE individual. By her lone behaviour, she has people talking smack, Police this, Police that. As i said earlier, she can be easily identified.

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    • Irrespective of which department was called, that officer was disrespectful; no, STUPID. First, she should have ascertained what the call was about, and having understood that it was an emergency, then she should have channeled the call to the appropriate department or provide the caller with the number.

      Did the person she was taking the report from have an emergency? Was his/her life at risk.

      STUPID OFFICER!!

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  6. If you called the police like you said...which department did you call?the only department with access to water is the marine unit....i am not surprised sometimes the bashing the police get because most times police are called on

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  7. I had an encounter with a young lady at the passport office I came to renew a passport for a family member she was rude unprofessional and very ghetto like in the manner that she responded to me.........I am not surprised by the treatment u got........they are only good for inflicting psychological emotional psychosocial and physical abuse to the st Lucian public

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  8. I HAVE HAD MY SHARE WITH THESE INCOMPETENT FOOLS THEY NEVER SHOW UP THEY DON'T CARE ABOUT PEOPLE.
    I THINK I WILL MAKE A FACEBOOK PAGE JUST FOR THEM POST PICS OF THEM DRINKING ON THE JOB NOT DOING ANYTHING ALL DAY WE NEED TO POLICE THE POLICE!!

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  9. I have always said that the same persons who gave a solution and see a problem with everything which passes hv more skeletons in their closets and cannot run their life, their home or they own children.
    Just saying!!!

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  10. ANY ORGANIZATION YOU ARE EMPLOYED AT AUTOMATICALLY MAKES YOU A REPRESENTATIVE OF THAT PLACE, THERE FOR PERSONS WILL NOT SAY THE INDIVIDUAL BUT THE NAME OF THE ORGANIZATION SO POLICE PULL UP YOUR'LL SOCKS IF IT IS YOUR WORK COLLEAGUE THATS NOT DOING THEIR JOB THEN IT REFLECTS NEGATIVELY ON YOU AS A WHOLE.

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  11. It amazes me how many people in these comments are DEFENDING unprofessional behaviour! We truly are getting what we deserve.

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  12. I would like to tell CRAP to stop talking crap, because he/ she is out of place to even suggest to people which telephone numbers to keep on their phone, it's people like you that make people believe that the wrong they do is right. Just keep shut.

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  13. I've heard similar compliants before where if you call 911 or 999 the officer will ask you to call a 45 number...bull shit...why not the officer note the emergency and call the number...and by the way call the 45 number....busy tone or rings out. Both the fire service and the police need training. it is hihg time that we call one single number for the police and they direct it from their central response..we are in an age of technology. let's move with time. Officer, you should feel good saving a life!!!1 I hope....

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  14. Members of the public should try to record their calls to the Police as proof of the unprofessional behaviour. When calling the Police tell them that "this call may be recorded for quality purposes." If the Police have the legal right to put the public or civilians under surveillance then in this 21st Century the public can do the same using mobile phones,Ipods, smartphones, Ipads etc.

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  15. We save all nonsense numbers on our phones why don't we make it our duties to save some of the most important police numbers closer to our community.

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  16. Make a call nd gv a report about seeing fellas wif guns and drugs u will see the fastest response ever..smh

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  17. I feel your pain, you know what some times it is just so DISGUSTING living in this small ISLET called ST lucia.!!

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  18. When will we ever lean, looks like this is another episode of what makes me mad, I will not endorse the apparent behavior on any end but did the writer took time to ask, the operator being one person, if she did stood down the first report of a house which came to her and took the writer's report how the person on the other side would hv felt,,,,
    Before we make judgement calls put urself in the other person's shoes.

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  19. First off I get ur point. But u never stated what department u called. Every officer should give a name n number when answering the phone. Also as such a concerned citizen 999 n 991 are both operational. If u get thru to the fire service they would know to pass it on to the marine unit like wise police control room. If u don't get joy one place u simply try somewhere else. It's also sad u never thought of 999 or 911 every child know that's the numbers u call in time of emergencies. Also try finding a directory

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    • WHY SHOULD THIS PERSON HAVE TO GIVE THE NAME AND NO OF THE OFFICER IN HER LETTER? JBVO SO FAR YOUR COMMENT IS THE ONLY STUPID ONE I'VE SEEN!!!! ANY POLICE STATION,OR OTHER ORGANISATION SWORN TO PROTECT AND SERVE ARE MORALLY OBLIGATED TO ASSIST IN CASES OF EMERGENCY , WE DON'T KNOW IF THE PERSON WHO CALLED THE POLICE IS RELATED TO THE PERSONS ON THE BOAT BUT THEY STILL DID THEIR JOB AS A CITIZEN AND TRIED TO GET HELP, IN TIMES OF EMERGENCY SOME PEOPLE PANIC AND WOULD NOT HAVE EVEN THOUGHT TO CALL THE POLICE.AND SECONDLY WHAT JOY IS THERE WHEN YOU HAVE TO CONTACT AUTHORITIES IN CASES OF EMERGENCY? I SERIOUSLY DON'T GET YOU AND YOUR RUDE COMMENT S, YOU MUST READ AND RE READ BEFORE YOU PRESS POST.

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  20. Its so sad when the persons that are there to serve and protect us are the ones not caring about what the hell happens to us

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  21. This is from an INDIVIDUAL, not the Police sector. And yes, I do believe the individual is representing the Police sector, but we can't spread a wide net like that. It should be easy to find out who was on the desk at the time. I would then report them to higher authorites and follow-up with it, or expect a response from someone higher up in the food chain. Not from someone at the station level.

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    • All I'm saying is, yes, there are a few bad apples, but don't blame the entire bunch for the few rotten few. The lady who answered the call was blantantly wrong in how she answered, responded and everything else. Very professional. Report her to the higher-ups in the chain of command. They can tell who was at the desk by the log book.

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  22. We should conduct a real scientific poll to see how the public is treated in all aspects of police service. They truley don't understand that they are a SERVICE.

    Typical garden slave promoted to house slave mentality. Reflective of politicians also, begging people for votes, situation then becomes people begging them for their lives!!