Starting October 1, 2013 Digicel customers who travel within the region and the US will not be required to pay roaming fees.
That’s the word from Digicel in a press release on August 8, 2013.
According to the telecommunications provider, this will apply to voice, SMS and date roaming charges.
The release states that customers will be able to communicate for the “same great rates that they pay at home when they travel in the Caribbean and the US. It will be in place across the region by 1st October 2013 and Digicel customers will not be charged an activation fee when roaming in the Caribbean”.
“As the first operator in the region to dispense with roaming rates, Digicel is reaffirming its commitment to customers and to ensuring that they always benefit from best value,” the company said.
According to the release, this decision came after a “fantastic customer reaction to Digicel’s “Same Rates a Yaad” plan launched in Jamaica which has since been mirrored in markets like Barbados, Panama and Trinidad and the company’s ongoing mission to ensure that customers get more for less”.
Jamaica’s Minister of Technology Phillip Paulwell in welcoming the news commended the company for taking a “step in the right direction”.
Meanwhile, Brian Finn, Digicel Group commercial director, said that his company is continuously seeing ways to bring value to customers.
“We are proud to be the first operator to be making this move and to be ensuring that our valued customers can communicate easily and economically wherever they are in the region,” he said.
“This is all about giving our customers the freedom to communicate as they wish when they travel without the fear of running up high bills,” he continued.