The comments posted do not necessarily reflect the views of StLuciaNewsOnline.com and its parent company or any individual staff member.
Frequently Asked Questions
Q: I posted a comment. Why can’t I see it on the site?
A: Because we have a very small staff at StLuciaNewsOnline.com, we sometimes only have time to moderate comments a couple of times through the day. Please be patient – we do try to post the comments regularly.
Q: I am sure my comment did not break any StLuciaNewsOnline.com comment policy rules. Why wasn’t it posted?
A: Look through the above list again. It may be that with a slight change and re-submission StLuciaNewsOnline.com will post the comment. Alternatively, you can email your comment to [email protected] and we will reconsider posting or explain why it was not posted.
Q: I’ve noticed a comment that I think the moderator should have deleted. Why was it posted?
A: There is sometimes a fine line between free speech and hate speech and on occasion this can be a difficult call. Generally, if there is any doubt, especially if there is any possibility that the comment is defamatory, the moderator will delete it. However, if you think we have made the wrong decision and you find a comment offensive, please email [email protected] and we will consider deleting it or explain why it was allowed. A ‘report abuse’ icon is also next to each published comment. When clicked by the reader, it will send a notification to our email, indicating that the comment is not appropriate.
Q: Why do you allow people to post anonymously?
A: Unfortunately, many people in Saint Lucia, both expatriate and Saint Lucians, feel that using their real names might jeopardise their livelihoods. In addition, in a small community like ours, many are reluctant to put their names to comments that might create ill will, and we feel that people should have the opportunity to voice their concerns and opinions without fear of retribution. On the other hand, a comment that is made by someone who has the courage to put their name to it has much greater impact and we encourage those who really care about Saint Lucia to stand up for what they believe in. However, we do not allow commenters to use this website merely to insult others under the cover of anonymity – though we perhaps give more wriggle room if they are criticising politicians or political parties or if the comment is funny (our call).
Q: Why am I blocked from commenting on StLuciaNewsOnline.com?
A: If a commenter has previously posted comments that are excessively abusive, off-topic, offensive, or include ad hominem attacks, a StLuciaNewsOnline.com moderator may decide to ban the commenter’s IP address. This means the abusive commenter is banned from commenting on the site in the future, even if the later comments are not abusive. We ban IPs because it is too time consuming to individually delete comments written by someone with a pattern of abuse. If a commenter shares a computer or IP address with someone who has written abusive comments, it could result in a comment being blocked even if the commenter has never posted anything abusive. If you think this might apply to you, email [email protected]