(PRESS RELEASE VIA SNO) – Coco Palm, the 103-room Saint Lucian family owned boutique hotel in Rodney Bay, today announced that it has received a TripAdvisor® Certificate of Excellence 2018 for the fifth consecutive year.
In addition, as Coco Palm earned a Certificate of Excellence every year for the past five years, Coco Palm has also qualified for the Certificate of Excellence Hall of Fame. Now in its eighth year, the achievement celebrates businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.
General Manager, Jean St Rose, proudly received the TripAdvisor® award on behalf of the 155 Coco Resorts team members. “Earning five Certificates of Excellence in a row is a credit across all departments who each played a part in Coco Palm receiving this accolade. The years of hard work have paid off and to have Coco Palm also being awarded a Certificate of Excellence Hall of Fame is testimony to the consistency the team have delivered” noted St Rose. He went on to say, “It is these endorsements posted by our guests which is a testament to Coco Palm delivering the ultimate guest experience as per our mantra and encourages our team. This in turn inspires future guests to choose Coco Palm when in Saint Lucia.”
“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor.
“This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.