A Castries woman claims that she has been given a “royal runaround” by Victoria Hospital over surgery for her legs, which have been infected for close to three years now.
Patricia Hamilton of Hospital Road, Castries told St. Lucia News Online (SNO) today that she is frustrated with the manner in which her case is being dealt with by the hospital.
Hamilton, a mother of five, said she was referred to the hospital on November 13, 2013 by the Castries Health Centre, to see a bone specialist there, due to pain and swelling to both of her feet.
After seeing the doctor, Hamilton was advised to take a magnetic resonance imaging (MRI) scan to her left leg. She was later diagnosed with a bone infection.
But the swelling and pain was not only happening on the left leg, so she was advised to take another MRI, but this time for the right leg, which was diagnosed with the same condition.
According to Hamilton, who is unable to work due to her condition, the doctor had recommended that she undergo surgery to her legs, something she didn’t have a problem with.
But three years have passed and the hospital is yet to confirm with Hamilton, whether she will ever be able to undergo the surgery, something that she is in dire need of.
The 52-year-old woman said since it was recommended that she undergo surgery, she has been checking with the hospital almost every week on the progress.
Her most recent visit to Victoria Hospital was yesterday (Monday) October 5. Hamilton said she spoke with a senior official of the hospital, who told her that the doctor has the documents.
No assurance was given to her, if this surgery will indeed be performed, or whether she needs to seek medical care at a private medical institution instead.
Hamilton claims that the hospital director and senior staff have been saying the same thing ever since she was diagnosed with the bone condition and was advised to undergo surgery.
The woman told SNO that she also made several visits to the Ministry of Health to see if they can assist her with getting the surgery done, but this has also proven useless.
Hamilton said she is now forced to use pain tablets at least three times per day to help her get by. “If I don’t have that, I can’t get off my bed,” she told SNO.
She is hoping that someone would see her story and help look into the issue, so that she can be afforded the chance to undertake surgery to her legs, before her condition worsens.