BREAKING NEWS: Scotiabank experiencing problems with civil servants’ salaries

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BREAKING NEWS: Scotiabank experiencing problems with civil servants’ salaries
A Scotiabank branch is seen in Castries, St Lucia May 11, 2010. * PHOTO CREDIT: REUTERS/ANDREA DE SILVA
A Scotiabank branch is seen in Castries, St Lucia May 11, 2010. * PHOTO CREDIT: REUTERS/ANDREA DE SILVA

Bank of Nova Scotia (Saint Lucia) has confirmed it is experiencing technical difficulties which have resulted in funds not going through to a number of bank accounts.

Teachers and civil servants from various government departments have not received their payments as a result. They are due to receive their salaries today.

An official told St. Lucia News Online (SNO) today, August 21, that there has been a glitch in the local banking system and that efforts are being made to have the issue resolved soon.

The official also told SNO that the issue lies in having these accounts “keyed”. The bank said it has been working since early this morning to rectify the issue.

“We have been receiving calls all morning and we do understand their frustration, but we are trying our very best to have the issue resolved,” the official added.

While it is still not clear as to when access to their monies will be made available, Scotiabank has said it is hopeful that it could be before the end of the day.

One Scotiabank customer, who is also a civil servant, told SNO that her salary was not in her account when she checked online earlier this morning. The civil servant said usually salaries are in the accounts by latest 3 a.m. on the date of payment every month.

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27 COMMENTS

  1. Is it a scotia bank problem? Because from what i know, other civil servants from other banks have not gotten their salaries either. That includes RBTT. RBC and First National.

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  2. Gosh Civil Servants let the people talk. We are giving out too much information.

    Thats not their business what time we get paid. if the date came for us to get our salary and we did not get it is your right to ask about it. especially with all of what we hear that are happening in the government service nowadays.

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  3. That tell me that some people just don't save money for rainy days.What would happen if govt say they cannot pay this month? All workers should have at least 3 months emergency savings.Lucians learn to save.

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    • when your salary is barely making ends meet how do you expect people to have 3months salary saved???

      u think all gov workers getting big salary?? then you are so wrong.

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    • what is his person saying? With the salaries ppl getting? Yes that would be ideal but if you have a mortgage and kids how are you able to pull that off?

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  4. u see the problem with us stlucians is that we are hasty. govt salaries are uploaded by the banks. all banks go through system problems at one point in time. nothing is PERFECT. bear patience. the bank is trying their best to sort out the issue. govt workers are numerous and they are doing it manual which will take time. it is shockin however that govt workers got paid today. very early I might add. as someone said govt workers get paid early some other workers get paid the first day of the following month. things happen.

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    • typical dam banker's attitude. Like what happen u cyan wait for your money. they can't wait for it because they worked hard for it all month long and need it. it is not their fault that you still entering things manually. It is not their fault you choose to pay your managers big salaries and refuse to hire a few more line staff to make sure the work gets done quicker. so what if they got paid earlier than some private sector employees, their pay dates are still a full 30 days apart.

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      • Oh shut ur ass! yall lucians like everything press button. so wht u worked hard for it! it still not a 30 day period. govt salaries are dated at varying intervals. some more than 30 days some less. ur an idiot because u do not know how govt salaries are processed. the banks get it the night before and it is given on a USB drive. hence why it is manual. so idiot because there are so many govt workers and it is automated, posting it manually WILL take time. u think people just hiring ppl just so even if some managers get BIG salaries. yall 2 greedy! wait for the damn money

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      • Lol i only hope that all late charges and fees are reversed if all payments cannot be mannually processed today, HELL OF A CREATIVE WAY FOR THESE SUCKERS TO BRING IN SOME EXTRA CASH

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      • Worked hard? You cannot possibly be talking about the majority of civil servants. Or is that their standard are so low the pittance they do daily counts as hard work.

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  5. The civil servant said usually salaries are in the accounts by latest 3 a.m. That woman eh sleeping mun..smh

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  6. Well fortunately for Scotiabank this has occurred after the retirement, from this bank, of the Chairman of the Government Negotiating Team (GNT) hence there will be no conspiracy theories.

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  7. To take out money to pay bills is never a problem or when they taking people money they don't experience no tech dif now to pay they have difficulties

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    • Gosh, you are so ignorant! These things happen! With these sophisticated systems, it is only expected that they experience technical difficulties at some point. This just happened to be a coincidence man. How many months have govt workers had to wait for their salaries.. geeez!

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  8. Systems crash daily and glitches happen. Its not like they won't get paid at all. Then again if they were disciplined enough to have savings they wouldn't be dying all now so with no money. It's not even midday yet. #handtomouthandunecessaryspendinghabits. Like someone said some people get paid last day of the month. #talkboutmoreimportantthings

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  9. omg...give them sometime its not like its been days gosh!!...some of us get paid on the 28th and 30th your'll will die if that was so? Chooops

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    • actually no....if we were paid late then our money would run till late...we get paid by the 26th of the month sumtimes earlier depends on what dates Tuesday or Thursday fall on.

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