The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide.
Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award, and this is Bay Gardens Resorts third year in a row as a multi-winner.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
“The management and staff of the Bay Gardens Inn, Bay Gardens Hotel and the Bay Gardens Beach Resort & Spa – along with its Trios Caribbean Fusion Restaurant on property – are proud to have helped each location receive a TripAdvisor Certificate of Excellence,” said Mr. Sanovnik Destang, executive director of Bay Gardens Resorts.
“We strive to offer our customers a memorable experience, and these awards are evidence that our hard work continues to translate into positive reviews.”
“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, vice president of marketing for TripAdvisor for Business.
“The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve based on feedback from those who matter most – their customers.”
Last year, along with the various 2012 Certificates of Excellence that Bay Gardens Resorts was awarded, the Bay Gardens Beach Resort & Spa also won a 2012 Fodor’s 100 Hotel Award, and was recognized as the only Saint Lucian hotel ranked on the Expedia® 2012 Insiders’ Select List.
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