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PRESS RELEASE – Bay Gardens Resorts announced today that its award-wining hotels had added another award to their collection – a TripAdvisor® Certificate of Excellence award.
The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings.
Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.
“We are truly thrilled to receive this award for our properties for yet another year. I truly think it shows the consistent level of commitment that our entire team shows to quality customer care and service,” remarked Sanovnik Destang, Executive Director of Bay Gardens Resorts.
He continued, “TripAdvisor has become such an important step in the vacation planning process – it is honest feedback by past guests for potential guests. Thank you to my amazing team and to our guests who took time out to leave reviews for us.”
“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business.
“The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”